Clear answers about AI visibility.

AI visibility describes whether and how a brand appears in AI-generated answers. Useful measurement goes beyond a mention: it includes recommendation position, competitors, citations, description accuracy, and differences between providers.

No. AI answers can change with the question, provider, model, available web evidence, location, and time. A result is a timestamped observation. Repeated measurement is more useful than treating one answer as a permanent rank.

Providers use different models, retrieval systems, indexes, instructions, and source-selection methods. Disagreement is meaningful evidence: it shows whether a result is widespread or isolated to one provider.

No. No outside platform can guarantee a mention, recommendation, ranking, or citation from an independent AI provider. AI Brand Lens measures what providers return and helps teams identify evidence gaps worth investigating.

Paid monitoring is designed for major AI answer providers, including ChatGPT, Gemini, Claude, and xAI where supported by the selected plan and current provider availability. The free snapshot intentionally compares only ChatGPT and Gemini.

For each completed provider response, AI Brand Lens records whether the tracked brand appears, its recommendation position when available, competitors, citations, and evaluation confidence. Aggregate visibility summarizes completed response-level observations; the underlying answers remain available for inspection.

Confidence describes the strength of the available measurement, not the quality of the brand. It considers factors such as completed provider coverage, agreement between providers, and the strength of the observed mention signal. Low confidence can reflect missing responses or disagreement rather than poor visibility.

Yes. Evidence-first reporting depends on retaining the original provider response, question, provider and model context, timestamps, and available citations so a score or conclusion can be reviewed.

The right schedule depends on the market and decision. A baseline is useful immediately; recurring monitoring is useful when you need to see whether visibility changes after content updates, market events, provider changes, or competitor movement.

It asks ChatGPT and Gemini the same buyer-style question, shows whether the submitted business appears, preserves the returned answers, surfaces competitors, and creates a shareable snapshot. It is a limited point-in-time sample rather than a complete monitoring program.

The service processes account and workspace information, brand details and monitoring questions you submit, provider responses, public web evidence, product activity, and billing or consent records needed to operate the service. The Privacy Policy explains the categories and purposes in detail.

Yes. Workspace plans and add-ons can support multiple users, brands, and monitoring questions. Capacity depends on the selected plan and configuration.

Yes. Subscriptions can be canceled through the available billing controls. Unless another written agreement applies, access continues through the current paid period and cancellation stops the next renewal.

No. Provider answers and AI Brand Lens analysis are informational and can contain mistakes. Material business, legal, financial, medical, or other important decisions should be verified against appropriate original sources and qualified professionals.